pharmacy

Pharmacy Value-Added Services: Experience in a Malaysian Public Hospital

    DOI: 10.52494/VHSZ7452
    by Emily Shin Ni Chung, Shin Mei Sim, Sui Fern Wong, Shirlie Chai and Kamarudin Ahmad.
    Vol. 7 No. 1 (2021): Malaysian Journal of Pharmacy / Published: June 30, 2021
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    Abstract

    The Pharmacy value-added services (PVAS) has been implemented in Malaysian public hospitals to facilitate the collection of follow-up medications. In specific, PVAS include Integrated Drug Dispensing System, Medicine by Post, Drive-Through Pharmacy, and many more. While past studies examined the satisfaction towards PVAS and its impact on patients’ waiting time, little explored the awareness and the experience of patients towards each type of PVAS. This study aims to explore the patient’s awareness on PVAS, adoption of PVAS, their satisfaction towards PVAS, and willingness to adopt PVAS. This was a cross-sectional study conducted in January 2020. We invited the eligible patients or their family members to participate in the study. Respondents recruited at the Outpatient Pharmacy Department of Miri Hospital using convenient sampling. A questionnaire in the Malay language was developed and content validated to gather information on the demographic data, awareness on PVAS, adoption of PVAS, satisfaction towards PVAS, and willingness to adopt PVAS. A list of PVAS was included for the respondents to select the types they were aware of and used before. Results were presented as frequencies, percentages, mean and standard deviation. A total of 398 respondents participated in the study. Majority of the respondents (70.1%) were aware that PVAS offered in Miri Hospital. However, about a third of the respondents (31.4%) had experience using PVAS. The most commonly used PVAS was Appointment Card Dispensing System (49.6%) and that with the least usage was Local Partial Medication Supply Service (2.4%). The Drive-Through Pharmacy has the greatest satisfaction score, 4.40 (SD=0.70), whereas Call-and-Collect Service was the least satisfied, 3.88 (SD=0.91). Majority of the respondents (86.2%), specifically 95.8% of the experienced PVAS user and 90.1% of inexperienced group, were willing to adopt PVAS to collect their follow-up medications. The Drive-thru Pharmacy, which has the greatest awareness and satisfaction yet low usage, should be further promoted for greater adoption. Besides, such PVAS should be expanded to other healthcare facilities.

    Knowledge Level of Government Healthcare Personnel in Labuan towards Registered Product and Notified Cosmetic

      DOI: 10.52494/AHIE4209
      by ZS Sujata Tan.
      Vol. 5 No. 1 (2019): Malaysian Journal of Pharmacy / Published: December 1, 2019
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      Abstract

      Introduction: All pharmaceutical products in Malaysia must be registered with the Drug Control Authority (DCA) whereas cosmetics must be notified with the National Pharmaceutical Regulatory Agency (NPRA). Availability of unregistered products and unnotified cosmetics in the market are longstanding issues affecting public safety and health. It is vital that all government healthcare personnel (GHP) as the front liners are equipped with the knowledge to properly advise the public on this issue.

      Objective: This study aims to determine the level of knowledge towards registered products and notified cosmetics among various groups of GHP under the Ministry of Health facilities in Labuan.

      Methods: This was a cross-sectional study performed from August to November 2017 using a validated 12 question questionnaire. Respondents were divided into 4 groups (doctors/dentist, pharmacist, nurse, allied healthcare professional) and results between the groups were analysed using Chi-square analysis. Respondent’s knowledge was given score and those who scored 9 marks and above were considered to have good knowledge. Those who scored 8 marks and below were considered to have poor knowledge.

      Results: Only 40.2% Pharmacists have the highest score of good knowledge on registered products and notified cosmetics at 81.8% (n=18). The level of good knowledge among allied health professionals (AHP) stood at 42.9% (n=21), 36.4% of nurses (n=43) and 20% of doctors (n=6). However in total, only 40.2% (n=88) of the study population had good knowledge.

      Conclusion: The level of knowledge towards registered products and notified cosmetics among doctors, pharmacist, nurses and allied health professional in Labuan is poor as only 40.2% have good knowledge. This study shows a significant association between the levels of knowledge among GHP varies between groups of profession. Pharmacist group has the highest score in knowledge in this study and thus should be another reference for the general public and patients when it comes to health-related matters. Further re-education should be conducted to improve the knowledge of GHPs in Labuan with regards to this subject.

      Public Awareness of Community Pharmacy and Pharmacist

        DOI: 10.52494/QVBX2853
        by Hadida Hashim, Ahmad Mahmud, Lim Wai Hing, Lum Peck Yoong, Natasha Mohd. Yusof and Tang Yoke Bun.
        Vol. 1 No. 1 (2001): Malaysian Journal of Pharmacy / Published: May 1, 2001
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        Abstract

        A cross-sectional study was conducted among pharmacy students to determine factors influencing their choice of work place and to evaluate whether a one-year hospital pre-registration training programme had any effect on these choices. Questionnaires were distributed to graduating students at the School of Pharmaceutical Sciences, Universiti Sains Malaysia. The questionnaires were again sent to the same group of students by post at the end of their pre-registration training year. The response rate during the follow-up stage was 46%. Results indicated that students in the survey were more interested in independent and chain community pharmacies compared to other practice settings. Students’ choices of first place of practice appeared to be influenced by both intrinsic and extrinsic job factors. Our findings did not show major changes in students’ preferences for practice sites before and after the hospital pre-registration period. This information is expected to be useful for pharmacy employers.

        Career Choice of Malaysian Pharmacy Student: A Preliminary Analysis

          DOI: 10.52494/NTTC9900
          by Ab Fatah Ab Rahman, Mohamed Izham Mohamed Ibrahim, Zuraidah Mohd Yusoff, Mohd Baidi Bahari and Rusli Ismail.
          Vol. 1 No. 1 (2001): Malaysian Journal of Pharmacy / Published: May 1, 2001
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          Abstract

          A cross-sectional study was conducted among pharmacy students to determine factors influencing their choice of work place and to evaluate whether a one-year hospital pre-registration training programme had any effect on these choices. Questionnaires were distributed to graduating students at the School of Pharmaceutical Sciences, Universiti Sains Malaysia. The questionnaires were again sent to the same group of students by post at the end of their pre-registration training year. The response rate during the follow-up stage was 46%. Results indicated that students in the survey were more interested in independent and chain community pharmacies compared to other practice settings. Students’ choices of first place of practice appeared to be influenced by both intrinsic and extrinsic job factors. Our findings did not show major changes in students’ preferences for practice sites before and after the hospital pre-registration period. This information is expected to be useful for pharmacy employers.